Accessibility at MediHealth Direct
We want everyone to be able to use our online pharmacy and telehealth service, including people who rely on assistive technology.
Our commitment
MediHealth Direct is committed to making its website and patient portal accessible, in line with our duties under the Equality Act 2010. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we do to support access
- We build with semantic HTML and accessible interface components so the site can be used with a keyboard and with screen readers.
- We aim for sufficient colour contrast and clear, resizable text.
- We respect your operating system's 'reduce motion' preference where animations are used.
- We label forms and provide clear error messages in the consultation and checkout journeys.
Giving us feedback
If you find an accessibility problem, or you have a suggestion, we'd like to hear from you. Please contact us — and if something on the site isn't working, you can report a problem directly. We take every report seriously and use them to improve the service for everyone.