Safe care, every step of the way
We're a registered UK pharmacy with real clinical oversight. Here's exactly how we keep you safe, from the moment you start a consultation to the day your treatment arrives.
- A GPhC-registered UK pharmacy. MediHealth Direct is a registered pharmacy (GPhC Reg No. 9012663), held to the same standards as any UK high-street chemist.
- Every request reviewed by a clinician. No treatment is dispensed without a clinical review by a qualified, GPhC-registered pharmacist.
- You're never charged for treatment we can't approve. Your card is authorised at checkout but only charged once a pharmacist approves your treatment.
- Your data is handled with care. Your information is stored securely and only used to provide your care, in line with UK GDPR.
Reporting side effects
If you experience a side effect from any medicine, tell our clinical team so we can support you, and report it to your prescriber. Suspected adverse reactions can also be reported directly to the MHRA through the Yellow Card scheme at yellowcard.mhra.gov.uk.
Questions about your treatment
Our pharmacists are here to help before and after you order — contact the team any time. You can also meet our clinical team, check how we protect your data, or verify a parcel or prescription is genuine.