Contact

We're here to help.

Have a question about your order, a treatment, or your account? Our friendly UK-based team is happy to help.

Get in touch

Prefer to speak to someone? Reach us directly using the details below.

Call us: 0115 990 1203 (Mon–Fri, 9am–6pm)
Email us: hello@medihealthdirect.com — we reply within one working day
Pharmacy hours: Mon–Fri 9am–6pm, Sat 9am–1pm, closed Sundays
Registered address: Unit 21, Armitage Business Park, Colwick, Nottingham NG4 2TB, United Kingdom

Send us a message

Use the contact form on this page to send your full name, email address, subject and message, and our team will reply within one working day. You can also read the frequently asked questions or learn more about MediHealth Direct.

Before you get in touch

For questions about how consultations, prescriptions and delivery work, the how it works page walks through the whole journey step by step. If something on the website isn't working, you can report a problem, and concerns about your care are handled through our complaints procedure.

For urgent medical concerns, please contact NHS 111 or, in an emergency, call 999.