Your information, kept private and secure

Your health is personal. Here's how we protect your data and keep you in control, in plain English, no jargon.

• Encrypted in transit. Every page and form is served over HTTPS, so the information you send us is protected on its way to us.
• Passwordless sign-in. You sign in with a secure, single-use magic link sent to your email, so only someone with access to your inbox can reach your account.
• Payments handled by trusted providers. Your full card details are never stored on our servers.
• Only used to provide your care. We use your information in line with UK GDPR — never sold.
• Your data, your choice. You can request a copy of your data or ask us to delete it at any time from your account's privacy settings.

Want the full detail? Read our Privacy Policy and Cookie Policy, or see the patient safety page for how clinical oversight works. Questions? Contact our team.